Senior Vice President
Berkley Re Direct
3 Stamford Plaza
301 Tresser Boulevard
Stamford, CT 06901
(203) 905-7012 email@example.com
SENIOR VICE PRESIDENT
BERKLEY RE DIRECT
Kevin J. Shea is Senior Vice President at Berkley Re Direct with over 35 years of industry experience in claim management of domestic and international claim facilities. A multi-line claims specialist with concentration in casualty and professional liability claims including medical malpractice, he has a demonstrated record of success in technical, supervision and senior management positions with various insurance and reinsurance organizations. He is a proponent of an efficient proactive approach to claims handling in order to provide value and support to the underwriting process for the internal and external customer as well as sound claims management.
Prior to joining Berkley Re America in 1998, Mr. Shea was Vice President, Director of Claims for TIG Re where he was responsible for all domestic and international treaty and facultative claims. His primary insurance claims experience includes various technical and management positions with Chubb, Royal Globe and NJ Medical Underwriters (a.k.a. MIIEX). He is a past Chair of the Reinsurance Association of America (RAA) Claims Committee and a past Director of the Intermediaries and Reinsurance Underwriters Association (IRU) and Claims Committee Chair for the IRU. Mr. Shea is presently Treasurer and board director for The International Association of Claim Professionals.
Peter Fennell holds the position of Managing Director and chairs the Claim Practice Group at Aon Benfield based in Chicago.
Peter has over 30 years of claims management experience in the insurance and reinsurance industries. His expertise in claim handling is very broad and includes primary lines, excess/surplus lines and reinsurance. Prior to joining Aon Re in 1993, he held various claim management positions at North Star Re and SCOR Re. His primary insurance claim experience was at Liberty Mutual and Home Insurance Company where he handled both personal and commercial casualty lines of business. During his career he has had numerous assignments relating to claim coverage issues, reserving practices, claim handling methods, claim systems, organization, and staffing.
Peter plays an active role in many industry organizations such as the Society of CPCU, RAA as well as the IACP. He has been a speaker at RAA and American Conference Institute seminars in the area of ECO/XPL claims and reinsurance claims and collections. He was an Adjunct Assistant Professor at the College of Insurance in New York teaching Casualty Contracts and American Institute courses.
Peter is a graduate of Hofstra University (BA) and has attended the graduate program at Fairleigh Dickinson University (MBA). He also attained the CPCU designation (1985).
Steve Robson has over 30 years of experience working in the London market, mostly in senior claims roles, and in the course of his career has held various prominent market positions. His particular claims expertise covers reinsurance (treaty and facultative), binding authorities, financial institutions, PI and property claims. Mr. Robson is an elected member of the London Market Association Claims Committee and serves as a board member of the International Association of Claims Practitioners.
Mr. Robson currently serves as Global head of claims for Brit. Mr. Robson is renowned in the Insurance industry for his expertise and experience in London market procedures on inwards and outwards claims and as a claims adjuster, as such he has acted as an Arbitrator in the UK and US and Expert and Fact Witness numerous times also in the UK and US.
Mr. Robson has a Masters degree in Management, M.B.A.
Chief Operating Officer
Rockville Risk Management Associates
119 North Park Avenue
Rockville Centre, NY 11570
(516) 536-2700 firstname.lastname@example.org
Edward R. Quinn, Jr. began his career in 1978 as an examiner for the Drake Insurance Company in Cranford, NJ and thereafter worked as a field adjuster for Reliance Insurance Company/New York City branch. He began E.R. Quinn Co., Inc. a multi-line adjusting firm servicing the metro New York area in 1983 and in 2003 he formed Rockville Risk Management, a TPA, handling programs in 50 states.
Edward Quinn, Jr. is a board member of the International Association of Claim Professionals, and has membership in the International Insurance Society, National Association of Independent Insurance Adjusters, Trucking Industry Defense Association, The John Street Association and the Nassau Suffolk Claims Managers Association. His father Edward Quinn, Sr. and son Edward Quinn, III are both in the claims business.
Managing Director Technical Services
JLT Towers Re
69 Leadenhall Street
London, England EC3A 2DB
+ 44 (020) 7480 6410 Peter.Ambler@jlttowersre.com
Peter W. Ambler is the Managing Director of Technical Services and the Compliance Officer at JLT Re Ltd (JLT), a Lloyd’s Broker specialising in placing reinsurance for North American, UK and European domiciled cedents.
He qualified as a Fellow of the Chartered Insurance Institute in 1983 and is a Chartered Insurance Broker. He is also a Member of The British Insurance Law Association (BILA) and The Compliance Register. Peter has lectured on US Reinsurance Contract Wordings for the College of Insurance in London and at the Singapore Insurance Institute, as well as speaking on the London Market at Conferences in the USA and at Mississippi State University.
Peter sits on the Board at JLT with responsibility for Technical Services, Compliance, Professional Excellence and Training. Prior to joining TWIB in 1985, Peter worked for Lloyd’s Regulatory Division and Lloyd’s Policy Signing Office.
His interests include travelling, the theatre, football, golf, tennis, squash, skiing and the New York Yankees. Peter has also been associated with Lloyd’s Football Club for five decades and is a past Captain.
Vice President – Ceded Reinsurance
11680 Great Oaks Way
Alpharetta, GA 30022
(678) 746-9422 email@example.com
Laura La Maine is a Vice President in the Ceded Reinsurance Department of AXIS Insurance. She joined the fledgling company in 2005 and she manages a team whose responsibilities include reinsurance claim reporting, billing and collection activities relative to AXIS’ global outwards reinsurance book.
Laura’s long and distinguished insurance career began in 1990 with Continental Insurance Company as a Ceded Re Claim Analyst in their New York office. She joined a newly created department that was set up to take a more sophisticated approach to reinsurance claim reporting by providing the markets with more than just statements of numbers. In 1997 she left Continental (by then known as CNA) to join Aon Corporation, where she complimented her considerable technical skills with opportunities to create and leverage relationships in the reinsurance industry, many of which have lasted until today. In 1999 Aon promoted her to the role of Facultative Claim Manager in their Atlanta, GA location. Aon’s expanding reinsurance landscape offered her valuable career opportunities and new technical horizons in the international marketplace, allowing her to broaden her already keen appreciation of the complex relationships between cedant, broker, and reinsurers.
Six years later, in October 2005, Laura left the brokerage community and returned to her roots in reinsurance, joining AXIS Insurance Company. In coming to AXIS, Laura created and still manages AXIS’ global reporting and recovery efforts in their Ceded Re department, where her significant experience and depth of relationships have been cornerstones of the success both she and AXIS enjoy.
Laura holds an Associate Degree in Accounting, graduating in 1990 from Middlesex County College with honors. She is actively pursuing both an AIC and ARe designation.
Scottsdale Insurance Company
8877 North Gainey Center Drive
Scottsdale, AZ 85258
(480) 365-2580 Susan.firstname.lastname@example.org
Susan F. Wain, retired, was formerly Senior Vice President of Claim Operations for Scottsdale Insurance Company (SIC). She joined the Company on April 1, 1991 as a general liability claim examiner and since that time has served as manager of special casualty, excess/umbrella,and construction defect units, and as Director of the brokerage and professional liability claim departments. Before joining Scottsdale, Ms. Wain worked for Prudential Property and Casualty Insurance Company for 13 years, and Liberty Mutual Insurance Company for three years. She earned her B.A. at SUNY at Oswego and her M.A. in Organizational Management from the University of Phoenix. She holds the Casualty Claim Law Associate designation and is a certified associate for Emergenetics®, a leadership and group development tool.
Ms. Wain is active in the community. She is Past-President of the executive board of a local non-profit fundraising organization and is an active volunteer for the Kenyan Children Foundation, a US-based international non-profit human service organization. She has worked in Kenya assisting in orphanages for former street children and on a variety of construction projects to provide housing and school facilities. Ms. Wain and her husband, Leonard, have four children
Phelps Dunbar LLP
365 Canal Street, Suite 2000
New Orleans, LA 70130-6534
(504) 584-9264 email@example.com
Katherine Quirk is a partner in the Insurance and Reinsurance group of Phelps Dunbar. She serves as local, regional and national coverage counsel for both foreign and domestic insurance companies. She counsels clients, resolves coverage disputes and manages litigation involving a myriad of insurance issues under the laws of states in all regions of the United States. Her experience extends to a wide variety of coverage issues, including those arising out of third-party claims involving environmental and toxic tort, construction defect, auto (transportation, garage, uninsured motorist), personal and advertising injury, marine/energy and first-party property loss.
Ms. Quirk routinely counsels clients and resolves complex coverage matters involving issues of multi-year trigger and allocation, additional insured and contractual indemnity, as well as extra-contractual liability arising of state-specific claims handling guidelines or time limit demands. In addition to post-claim advices to clients, she counsels clients on effective claims handling practices, risk management and avoidance procedures and provides underwriting assistance for manuscript policy language.
Ms. Quirk hires and manages lawyers around the country in her capacity as national coordinating counsel, and, within the firm, she mentors and manages a team of coverage attorneys in the Insurance and Reinsurance practice. Prior to joining Phelps Dunbar in 1995, Ms. Quirk served as a judicial clerk to the Honorable Donald E. Walter, Judge, U.S. District Court for the Western District of Louisiana.
The Beaumont Group, Inc.
990 Cedar Bridge Avenue, Suite B7, PMB 210
Brick, NJ 08723-4147
(973) 941-6024 firstname.lastname@example.org
Susan Barros is President of The Beaumont Group, Inc. (BMG), a boutique woman, wholly-owned corporation specializing in marketing/management services predominately in the insurance industry, which was founded in 2002.
With offices in New York and New Jersey, BMG currently serves as the home office and marketing/communications center for various societies and professional associations. Through these associations and through various other conference project work, The Beaumont Group manages more than 25 events per year, including golf outings, luncheons, conferences and educational days, with exhibit halls.
Susan is the President of the Brick American Legion Auxiliary, a member of the Brick Chamber of Commerce, the University of Delaware Alumni Association and the American Society of Association Executives.
She received her Bachelor of Arts Degree from the University of Delaware.
Founder & Executive Vice President
Alan Gray, Inc.
88 Broad Street
Boston, MA 02110
(617) 426-6255 email@example.com
As Founder & Executive Vice President of Alan Gray, Inc., Al has been involved in the insurance industry for over 35 years. Working with companies like Cameron & Colby, John Hancock P&C and Sentry Insurance, Al has had extensive experience dealing with primary, excess/surplus lines and reinsurance claims. In addition to managing a variety of claims departments, Al has negotiated complex and high exposure cases and conducted claims audits in product liability, medical and legal malpractice, general liability and a variety of environmental, toxic tort and other mass tort matters. Al also manages the sales and marketing department and is a 1968 graduate of Colby College.
Managing Director, Claims
Markel North America
4600 Cox Road
P.O. Box 2009
Glen Allen, VA 23058-2009
(804) 525-7074 firstname.lastname@example.org
Alex Sardinia joined Markel in 2004 and has been serving as Managing Director of MNAC since 2008. From 2004 to 2008, he was Vice President, Claims Manager for Markel Underwriting Managers.
Mr. Sardinia started his insurance career in 1984 and has over 28 years of claims handling and management experience including Liberty Mutual, Mercantile and General Re, TOA Re, Chatham Re, Gerling Global Reinsurance Company of America, and Constitution Insurance Company. Mr. Sardinia received his undergraduate degree in Business from Ithaca College.
Dr. Stefan Klein has over 20 years of experience in P&C primary insurance and reinsurance. Since 1.7.2010 he is Head of Claims Department of the Global Clients/North America Division of Munich Re, Munich. This responsibility comprises Property, Casualty and Marine Claims Management and Handling.
Previously, since 2006 he was Head of Munich Re Corporate Claims, the department in charge of standards, best practices, guidelines and quality assurance for Claims Management within the Reinsurance Group. In 2009 he became also responsible for Business Run-off Management. Between 1995 and 2006 he was working at Munich Re in different areas such as Claims and Group Investments/Merger& Acquisition. He was in charge of different positions such as Head of Claims of an Group owned primary insurer in Italy for two years as well as an Executive Assistant to a Member of the Board.
He started his professional career at Frankona Re, Claims and Legal. Before joining Munich Re in 1995 he worked as an attorney in a Munich law firm in the area of commercial and insurance law.
Stefan is a member of the German Bar, Board Member of the International Association of Claim Professionals (IACP) and author of various articles on insurance related topics.
Stefan studied law at the Universities of Munich and Berlin and was awarded a Ph.D. in Law.
Prior to his law studies he concluded an apprenticeship as an insurance and finance merchant with Allianz.
Senior Claims Manager, Senior VP – Claims & Liabilities
Swiss Re America Holding Corp.
175 King Street
Armonk, NY 10504
(914) 828 8194 Frederic_Gindraux@swissre.com
Fred Gindraux is Director of Asbestos, Pollution and Health Hazard Claims (APH) for Swiss Re, based in Armonk, NY. He has over thirty years of broad-based experience managing complex loss exposures and home office claims operations with specific emphasis in the handling of products and mass tort liability claims for leading insurance and reinsurance companies.
Fred is a guest lecturer on emerging risks, asbestos, environmental and run-off claim issues on behalf of the Reinsurance Association of America, the International Association of Claim Professionals (IACP), Federation of Defense and Corporate
Counsel (FDCC), Mealey’s, the American Academy of Actuaries, Glasser Legalworks, and the American Conference Institute. He is a member of Society of CPCU, New York Chapter and Chair of the Reinsurance Association of America Claims Committee. Fred received a BA in Business Administration from Rutgers College in 1978, CPCU designation in 1986, and Duke University, Fuqua School of Business Management Program in 2000.
Global Head of Insurance Claims and Technical Director
Endurance Services Limited
750 Third Avenue, 19th Floor
New York, NY 10017
(212) 471-2823 email@example.com
Marc Karnell joined Endurance in April 2004 as Vice President Casualty Manager. As Casualty Manager he was responsible for the management of a wide range of casualty exposure including D&O, Misc. E&O and Medical Malpractice, Surety and General Liability, Workers’ Compensation and Property claims.
In September 2005 Marc was promoted to Senior Vice President Director of Claims for ERCA. As the Director of Claims, Marc’s responsibilities expanded beyond managing the day to day operations at ERCA to include global exposure to Endurance as part of the Global Claims Executive Team. Most recently Marc was promoted to the position of Global Head of Insurance Claims and Technical Director overseeing insurance and reinsurance claims globally for Endurance.
Marc has over 20 years of insurance and reinsurance experience, most recently with Odyssey Re of America where he managed D&O, Misc. E&O and Medical Malpractice, Property, Surety, Worker’s Comp., MGA/TPA Program Business and General Casualty. Marc has held various other positions with Cologne Re, NacRe and the primary insurer USF&G. While at USF&G Marc was a claims supervisor in the New York Branch Office, which was the Company’s largest office in the country. Marc’s responsibilities included managing claims on Commercial and Personal Property, Commercial and Personal Auto, Surety, General Liability including a large New York Construction book, Workers’ Compensation and Misc. E&O throughout the New York Metropolitan Area and portions of Connecticut and Upstate New York.
Marc is admitted to practice law in New York. He holds a B.S. degree from Fordham University and a J.D. Golden Gate University.
Head of Claims
Ascot Underwriting Ltd.
30 Fenchurch Street
London EC3M 38D England
+ 44 (020) 7743-9677 firstname.lastname@example.org
Neil Dalton joined Ascot Underwriting as its Head of Claims in 2007.
Prior to joining Ascot Neil trained as a lawyer. He joined the Lloyd’s market in 1990 as the Marine Claims Manager of a Lloyd’s Syndicate. Neil has also worked for Lloyd’s as a Senior Claims Manager in its Claims Team where his responsibilities included the implementation of Lloyd’s Claims Management Principles and Minimum Standards.
Neil is a Director of Ascot’s International Offices and he is a member of the Lloyd’s Market Strategic Claims Group.
Neil is a graduate of Middlesex University and University College London where he studied law.
Head of US Global Operations
AXA Liabilities Managers, Inc.
125 Broad Street, 5th Floor
New York, NY 10004
(212) 493-9300 email@example.com
Rod Perry is the Head of Global Operations for North America and Latin America for AXA Liabilities Managers, Inc. Mr. Perry has 29 yearsof experience in the insurance and reinsurance industries.
Founded in 2001, AXA Liabilities Managers pioneered centralized legacy management for a large insurance group. Today, we are one of the leading firms in our industry. Our experience and broad expertise are showcased by our 400 employees who are present in all key (re) insurance markets: Continental Europe, the United Kingdom and North America. We manage 4 billion euros of non-life liabilities (as at December 31, 2009). We have integrated more than 20 large portfolios in 8 years totaling more than 8 billion euros of liabilities. We are experienced in managing a wide range of international classes of business. Our employees are specialists in proactive legacy business management. They are experts in negotiation, claims management, litigation, corporate finance, actuarial analysis, asset-liability management and (re)insurance regulation.
Mr. Perry is an active member of IACP, AIRROC, ARIAS, along with several other industry organizations.
Vice President, Claims
Scottsdale Insurance Company
8877 North Gainey Center Drive
Scottsdale, AZ 85258
(480) 365-2738 firstname.lastname@example.org
Tom Joyce has worked in the insurance industry for over twenty-seven years and is currently the Vice President of Claim Operations for the Scottsdale Group (SG).
Prior to joining The Scottsdale Group, Tom worked for The St. Paul Fire and Marine Insurance Company in various technical and leadership roles. Tom earned a Bachelor of Science Degree from Northern Arizona University, and holds a number of professional designations, including an Associate in Surplus Lines Insurance and Associate in Claim Law. Tom is a member of the Professional Liability Underwriting Society (PLUS) and the International Association of Claim Professionals (IACP). Tom has and/or continues to serve on several IACP committees, including the Membership Advisory and Education and Training Committees.
Tom is a native of Arizona and has served as Board Member and Board President to the Tumbleweed Center for Youth Development, a community based organization helping troubled, homeless and neglected youth and currently serves as Vice Chair of United Blood Services Community Leadership Council.
Tom lives with his wife and three children in Anthem, Arizona.
Speaking before the IACP on the ‘State of the Insurance Industry’ every few years is a great way for me to interact with this critical segment of the industry: expert claim professionals from around the world who have broad knowledge of the business and are eager to share their expertise with each other through this important organization.